Privacy Policy
Musicares understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://www.musicares.co.uk (“OurSite”)and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account”
means an account required to access and/or use certain areas and features of OurSite;
“Cookie”
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of OurSite. Details of the Cookies used by Our Site are set out in Part 14, below; and
[“Cookie Law”
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
2. Information About Us
Our Site is owned andoperated by The Scottish Music Centre which is a registered charity[registered in Scotland SC012776].
[Registered address:100 Candleriggs, Glasgow .]
[Data Protection Officer: Alasdair Pettinger
Email address: Info@scottishmusiccentre.com
Telephone number: 0141 552 5222
3. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our MySite may contain links to other websites. Please note that wehave no control over how your data is collected, stored, or used by other websites and weI advise you to check the privacy policies of any such websites before providing any data to them.
4. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
5. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
a) The right to be informed about ourcollection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact usto find out more or to ask any questions using the details in Part 15.
b) The right to access the personal data wehold about you. Part 13 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by usis inaccurate or incomplete. Please contact ususing the details in Part 15 to find out more.
d) The right to be forgotten, i.e. the right to ask usto delete or otherwise dispose of any of your personal data that wehave. Please contact ususing the details in Part 15 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to ususing your personal data for a particular purpose or purposes.
g) The right to data portability. This means that, if you have provided personal data to usdirectly, weam using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask usfor a copy of that personal data to re-use with another service or business in many cases.
h) Rights relating to automated decision-making and profiling. Wedo not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact ususing the details provided in Part 15.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about ouruse of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
6. What Data Do We Collect?
Depending upon your use of OurSite, we may collect some or all of the following personal [and non-personal]data (please also see Part 14 on our use of Cookies and similar technologies and our Cookie Policy <<insert link>>]):
· Name;
· Date of birth;
· Gender;
· Address;
· Email address;
· Telephone number;
· Information about your preferences and interests;
· IP address;
· Web browser type and version;
· Operating system;
· A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;
7. How Do You Use My Personal Data?
Under the GDPR, wemust always have a lawful basis for using personal data. This may be because the data is necessary for ourperformance of a contract with you, because you have consented to our use of your personal data, or because it is in ourlegitimate business interests to use it. Your personal data maybe used for the following purposes:
· Providing and managing your Account;
· Providing and managing your access to Our Site;
· Personalising and tailoring your experience on Our Site
· Supplying our services to you. Your personal details are required in order for us to enter into a contract with you.
· Personalising and tailoring ourproducts and services.
· Communicating with you. This may include responding to emails or calls from you.
· Supplying you with information by email and post that you have opted-in to (you may unsubscribe or opt-out at any time by clicking the unsubscribe link attached to any email correspondence or contacting us direct using the details on this policy.
· Analysing your use of OurSite and gathering feedback to enable us to continually improve Our Site and your user experience.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and telephone and text message andpost with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. Wewill always work to fully protect your rights and comply with ourobligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
Third Parties whose content appears on Our Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that wedo not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.
1. We use the following automated system[s]for carrying out certain kinds of profiling. If at any point you wish to query any action that we on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the GDPR gives you the right to do so. Please contact usto find out more using the details in Part 15.
8. How Long Will You Keep My Personal Data?
Wewill not keep your personal data for any longer than is necessary in light of the reason for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
· Personal data will be held for the duration of the projects lifespan.
9. How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.
10. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to one important exception.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
11. How Can I Control My Personal Data?
11.1 In addition to your rights under the GDPR, set out in Part 5, whenyou submit personal data via Our MySite, you may be given options to restrict our use of your personal data. In particular, weaim to give you strong controls on ouruse of your data for direct marketing purposes (including the ability to opt-out of receiving emails from uswhich you may do by unsubscribing using the links provided in ouremails.
11.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
12. Can I Withhold Information?
You may access OurSite without providing any personal data at all. However, to use all features and functions available on OurSite you may be required to submit or allow for the collection of certain data.
You may restrict [ouruse of Cookies. For more information, see Part 14 and our Cookie Policy <<Insert Link>>.
13. How Can I Access My Personal Data?
If you want to know what personal data wehave about you, you can ask usfor details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover ouradministrative costs in responding.
Wewill respond to your subject access request within One Monthand, in any case, not more than]one month of receiving it. Normally, weaim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date wereceive your request. You will be kept fully informed of ourprogress.
14. How Do You Use Cookies?
OurSite may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by usand are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products and services. Wehave carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
By using OurSite, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than usThird-party Cookies are used on Our Site for <<insert description of use(s) of third-party cookies>>. For more details, please refer to the table below. These Cookies are not integral to the functioning of OurSite and your use and experience of OurSite will not be impaired by refusing consent to them.
All Cookies used by and on OurSite are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a pop up banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of OurSite may not function fully or as intended.
Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. Wehave taken great care to ensure that your privacy is not at risk by allowing them.
The following first-party Cookies may be placed on your computer or device:
Name of Cookie
Purpose
userCountry, userCurrencySymbol, user Explicit, userLangId, userLanguage, userPreferredUrl, userprefs, userSalesCatalogId, userStoreId, viewed, WC_ACTIVE_POINTER, WC_AUTHENTICATION, WC_PERSISTENT, WC_SESSION_ESTABLISHED, WC_USERACTIVITY, SessionExists, ShowAlert, arc-33056-recently-viewed, JSESSIONID, mdr_browser
These cookies remember your preferences from previous visits, allow you to add to basket and store your shopping basket. The website wouldn't work for you without them.
and the following third-party Cookies may be placed on your computer or device:
Name of Cookie
Provider
Purpose
Facebook Custom Audience
Interest-based Advertising: This cookie executes, delivers and tracks the performance of brand media (display and video) campaigns.
http://www.facebook.com/about/privacy/
OurSite uses analytics services provided by <<insert name(s) of analytics service provider(s)>>. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling usto better understand how Our MySite is used. This, in turn, enables usto improve OurSite and the product andservices offered through it.
The analytics services used by Our Site uses Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst ouruse of them does not pose any risk to your privacy or your safe use of OurSite, it does enable usto continually improve OurSite, making it a better and more useful experience for you.
The analytics services used by Our Site uses the following Cookies:
Name of Cookie
First / Third Party
Provider
Purpose
_utmz
_utma
_utmb
_utmc
Third
Google Analytics & Web Optimiser
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Click here for an overview of privacy at Google
In addition to the controls that Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products andservices. By using OurSite you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than usThird-party Cookies are used on Our Site for analysing Our Site traffic allowing us to provide a better more tailored experience. In addition, Our Site uses analytics services provided by Google Analytics which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling usto better understand how people use Our Site. For more details, please refer to ourCookie Policy <<Insert Link>>.
Google and GSuite
We use GSuite and its associated apps to enable our participants and tutors to work together, online and in the cloud. We will increasingly use Google Cloud and GSuite and therefore Google gain a special section on our consent form.
We use a version of the core GSuite Apps to provide a secure learning platform for our participants and tutors. Participants use a Gmail login to access G suite apps and particularly Hangouts
What personal information does Google collect?
When creating a participant account, SMC may provide Google with certain personal information about the participant, including, for example, a name, email address, and password. Google may also collect personal information directly from participants, such as telephone number for account recovery or a profile photo added to the G Suite account.
When a participant uses Google services, Google also collects information based on the use of those services. This includes:
1. device information, such as the hardware model, operating system version, unique device identifiers, and mobile network information including phone number;
2. log information, including details of how a user used Google services, device event information, and the user's Internet protocol (IP) address;
3. location information, as determined by various technologies including IP address, GPS, and other sensors;
4. unique application numbers, such as application version number; and
cookies or similar technologies which are used to collect and store information about a browser or device, such as preferred language and other settings.
How does Google use this information?
In G Suite Core Services, Google uses participant personal information to provide, maintain, and protect the services. Google does not serve ads in the Core Services or use personal information collected in the Core Services for advertising purposes.
In Google Additional Services, Google uses the information collected from all Additional Services to provide, maintain, protect and improve them, to develop new ones, and to protect Google and its users. Google may also use this information to offer tailored content, such as more relevant search results. Google may combine personal information from one service with information, including personal information, from other Google services.
https://policies.google.com/privacy
15. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details [(for the attention of Sace Lockhart
Email address: sace@scottishmusiccentre.com
Telephone number: 0141 552 5222
Postal Address: City Halls, 100 Candleriggs, Glasgow
16. Changes to this Privacy Policy
Wemay change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of OurSite following the alterations. Werecommend that you check this page regularly to keep up-to-date.